Refund Policy
Effective Date: 02/01/2025
At KWolfe Inc., we strive to provide high-quality social media creative, copywriting, and advertising services for our clients. If you are not satisfied with our services, please review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
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A refund request is submitted within 5 days of purchase.
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The service has not yet been delivered or significantly completed.
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There is a verifiable issue with the service that we are unable to resolve.
2. Non-Refundable Services
The following services are non-refundable:
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Completed or partially completed projects.
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Custom creative work, including graphics, ad campaigns, or content that has been delivered.
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Consulting or strategy sessions that have already been conducted.
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Any third-party costs incurred on behalf of the client.
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Mistakes in custom creative work, including graphics, ad campaigns, or content that has been run, after pre-approved to run. Approval will be assumes for any requests for approval without a response within 48 hours.
3. How to Request a Refund
To request a refund, please contact us at klr2367@gmail.com with the following details:
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Your name and contact information.
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Description of the service purchased.
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Reason for the refund request.
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Any supporting documentation (if applicable).
4. Processing Refunds
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Once a refund request is received, we will review it and respond within 3 business days.
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Approved refunds will be processed to the original payment method within 5-10 business days.
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Refund amounts may be subject to deductions for any completed work or expenses incurred.
5. Changes to This Policy
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We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated effective date.
6. Contact Us
If you have any questions about our refund policy, please contact us at:
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KWolfe Inc.
PO Box 76 ~ Unionville, VA ~ 22567
klr2367@gmail.com